Certificate in Decision Making for Operations Management

Program Highlights:
Real time Internship, Placement support, case studies, Industry connect

Certificate in Decision Making for Operations Management

Get the practical knowledge you need to lead complex business operations by earning a certificate from University of Arkansas. Study with industry experts and professors to learn relevant skills you can apply immediately. Learn about increasing productivity, global business environment, supply chain, human resource strategies, finance for operations managers, and leadership principles.

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Program Summary

  • 18 credits

    With this course, you are 5 credits short of an assured placement.

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  • Duration 4 Months
  • 180 Hours of online sessions


Basic Modules

Applied Statistics

  • Fundamentals of probability and distribution theory with applications in managerial decision making.
  • Descriptive methods
  • probability distributions
  • sampling distributions and hypothesis testing are included. 

Introduction to Decision Support tools in Operations Management

  • Basic topics include implementations of formulas and functions to conduct breakeven analysis,
  • numerical forecasting,
  • Inventory and quality control calculations.
  • Advanced topics include linear programming,
  • optimization,
  • Monte Carlo simulation,
  • Time value of money and analysis of variance (ANOVA).
  • Introduction to functions necessary to import and analyze data to support Operations Management decisions
Core or Elective Subject Areas

Introduction to Operations Management

  • Provides an overview of the functional activities necessary for the creation/delivery of goods and services
  • productivity
  • strategy in a global business environment
  • project management
  • quality management
  • location and layout strategies
  • human resources management
  • supply chain and inventory management
  • material requirements planning; JIT
  • maintenance and reliability 

Supply Chain Management for Operations Managers

  • Focuses on the development and application of decision models in supply chains
  • supply chain performance
  • cost, and metrics
  • demand forecasting
  • aggregate planning
  • inventory management
  • supply chain design and distribution
  • transportation modeling and analysis
  • supply chain coordination
  • the role of information technology and sourcing decisions
  • Spreadsheet tools and techniques will be used to analyze supply chain performance

Finance for Operations Managers

  • Financial markets
  • interest rates
  • financial statements
  • cash flows and performance evaluation
  • Valuation of financial assets, using time value of money
  • the meaning and measurement of risk/return
  • capital-budgeting
  • cost of capital
  • capital structure
  • dividend policy
  • working capital management

Operations Management in the Service Sector

  • Review of the role of the operations management in the service sector, e.g., health care systems, banking, municipal services, utilities, and postal service and others
  • Emphasizes the principles and methodologies applicable to the solution of problems within the service industries

Decision Models

  • shareholder value
  • stakeholder value
  • Value-Focused Thinking
  • axioms of decision analysis
  • decision making challenges
  • decision traps
  • cognitive biases
  • decision processes
  • decision framing
  • influence diagrams
  • value hierarchy structuring
  • designing creative alternatives
  • single objective models
  • multi objective additive value model
  • swing weights
  • sensitivity analysis
  • portfolio decision models with binary linear programming
  • probability elicitation
  • Bayes Theorem
  • decision trees
  • Monte Carlo simulation
  • expected value
  • dominance (deterministic and stochastic)
  • tornado diagrams
  • value of information
  • risk preference
  • utility models
  • expected utility
  • communicating analysis insights

Economic Decision Making

  • Principles of economic analysis with emphasis upon discounted cash flow criteria for decision- making.
  • Comparison of criteria such as rate of return, annual cost, and present worth for the evaluation of investment alternatives

Principles of Operations Research

  • linear programming models
  • waiting line models
  • computer simulation models and management science
  • applications of operations research and solution methods using spreadsheet software

Information Technology for Operations Managers

  • e-Business and e-Commerce Systems
  • Management Information Systems (MIS)
  • Data Resource Management
  • Networking
  • Decision Support
  • Information Security
  • Enterprise and Global IT
  • IT Strategies and Solutions for Operations Managers

Operations Management & Global Competition

  • Studies of principles and cases in business/industrial administration in global competition
  • Survey of markets, technologies, multi-national corporations, cultures, and customs
  • Discussion of ethics, professionalism, difference valuing, human relations skills, and other topics relevant to global practice

Cost Estimation Models

  • An examination of the methodologies for estimating and forecasting manufacturing costs
  • Types of cost recovery systems, work progress functions, product improvement curves
  • determination of hourly rates, parametric estimating systems
  • development of software for computer-assisted estimating systems

Note: You can select any of the two programs from the elective subjects mentioned above.

Course Highlights

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    Real-time Internship

    An internship allows you to apply classroom knowledge in real life situations. We help you find relevant work experience opportunities in organizations involved in the Digital Marketing Industry.

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    Placement Support

    Our Placement Division helps our students meet companies that practice Digital Marketing. Our Placement Division has positioned students in some of the top companies like Siemens, Dell and American Megatrends.

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    Training Methodology

    This course involves several hours of Live Faculty session and recorded live session. It also has multiple guest lectures every month. Along with live classes, the course has industry catalyzers, opinion polls, observers and self-assessments.

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    During the course, the students pursue autonomous research on a question or problem of their choice, involve with the academic learning in the related disciplines, and with the supervision of a faculty and industry mentor - produce a significant paper.

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    Industry Connect

    We connect you with industry leaders who play a major role in the Digital Marketing Industry. Connecting with such people can help you in job hunting, career networking and professional progress.

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    Learn through Case Studies

    Case studies help you to emphasize detailed contextual examination of a restricted number of events or circumstances and their relations. It helps in obtaining in-depth info about the trends and practices in Digital Marketing.

Key Features of the Program

  • Effective & Appealing Content

    We offer a unique combination of research-led futuristic pedagogy and globally benchmarked content. Our modules are backed by extensive research which has made our education system both appropriate and exciting for our learners.

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  • Certificate from University of Arkansas

    Founded in 1871 as a land-grant institution, the University of Arkansas is the flagship of the University of Arkansas System. Our 27,000 students represent all 50 states and more than 120 countries. The U of A has 10 colleges and schools offering more than 210 academic programs. The University of Arkansas is accredited by the Higher Learning Comission.

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  • Education Loan

    Good Education ensures good future. We ensure your financial needs are taken care of as you move ahead in getting educated to build an awesome career. You can always apply for an Education Loan to join select courses.

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  • New Age Learning Platform

    The i-meta platform of 361 DM, enabled with unique augmented and virtual reality-led classes allow mobile learning i.e., you can learn anytime and anywhere. You can also learn by downloading the 361DM App in your smartphone. Our platform facilitates group discussions, learning resources, performance records, post-class assessments, e-library, and opinion polls during classes.

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  • Dedicated Support Team

    We have a dedicated team to support you throughout the course – from the application to the certification! You can reach us whenever there is any need for assistance, just at the click of a button.

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Outcome of the Program

This course will enable you to build a great career in the Operations Management Industry where operation strategists are in high-demand. The Program is flexible to assimilate and incorporate technology updates into the modules, on the fly. This program also comes with the benefit of Placement support from 361 Degree Minds though you would not have the need since opportunities galore when you do this program.

About University of Arkansas

University of Arkansas, founded in 1872 is 7th Fastest growing public University in the US - The Chronicle of Higher Education.  The Carnegie Foundation for the Advancement of Teaching rated University of Arkansas among the Top 2 percent of the nation's universities and colleges. It is ranked among the top 10 % in national ranking among public universities

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