361o Leader

haed-lead
corporate leadership Program

Business leaders, learning heads of organizations are constantly facing mounting challenges in their mission to prepare their workforce for the changes of today and an extremely demanding future. Sometimes implementing their mandates in quick time across their global offices or employee network becomes critical to the health and functioning of their enterprise.

We at 361DM took our first step in this direction way back in 1997. And now with a profound understanding of adult learning principles and state-of-the-art technology to deliver learning, we are ready to partner organizations on a large scale in achieving their learning and development goals.

People Power L1People Power L2
Turn talent into performance

Who is it meant for?

For entry-level to lower middle managers, those who have managed teams for five years or less; and sometimes high-potential prospective managers.

Key Benefit

The People Power L1 program makes effective leaders out of efficient managers.

Specific Outcomes
  • Maturity in dealing with diverse work styles and viewpoints
  • Preparedness for taking higher responsibilities
  • Higher initiative taking
  • Dealing productively with negative feedback
  • Higher information and knowledge sharing
  • Sharing the onus of maintaining good hierarchical relationships
  • Ability to understand others’ concerns, while making observations on self
  • Infused sensitivity and trust in work relationships
  • Unclogged communication channelization
  • Stronger sense of belonging
Learning Modules

Effectiveness of a Champion Workforce

This module deals with a few key elements of Emotional Intelligence, which if present in every member of the workforce, would make it a ‘champion’ workforce in terms of its performance, people experiences and future development. It involves aspects like.

1. What is the basis of work relationships and the most valued attribute of an effective leader. Discusses what makes a leader trustworthy and how building an environment of trust can be initiated by the leader, despite all external odds.

2. What assertiveness really means; how does it link with clarity of thought and communication; how can it be used to meet individual and larger goals, and how can one learn to be assertive without getting aggressive.

3. Why should managers learn to do self-disclosure; what is an appropriate self-disclosure; how can it build an easy work-environment, what are its risks and how to minimize them.

4. What is sensitivity commonly misunderstood to be; how does it impact one’s communication, decisions and attitude, and help build work relationships.

Habits of a Champion Workforce Member

Suggests some habits that managers can adopt for being more effective and contributive to the larger workforce that they are a part of. Moreover, as they aspire to be people leaders in future, these habits would serve as a robust foundation too. These habits relate to.

1. Criticism by colleagues and boss can throw one off-balance, especially when it is harsh. How can managers change their attitude towards criticism and how can they benefit from the criticism they face.

2. Understand the new meaning of ‘knowledge is power’; how can managers augment their growth by being in the learning and sharing mode.

3. Why managers must welcome diversity in thoughts and styles, and how can they cherish and benefit from the diversity around.

4. A distinguishing habit of promising leaders is being action-oriented; why should managers build a favourable attitude for initiatives; how can they mitigate chances of failure in their initiatives.

Applied wisdom for leaders

Who is it meant for?

For middle to senior managers; those who have managed teams for about six to ten years; and sometimes high potential entry level managers who are competent for next level.

Key Benefit

The People Power L2 program increases the experienced manager’s effectiveness as a people leader.

Specific Outcomes
  • Positive environment/culture of initiatives and innovation
  • Thought leadership
  • Creating stronger sense of belonging
  • Producing second-line of leaders
  • Smart resource deployment
  • Ability to understand others’ concerns, while making observations on self
  • Infused sensitivity and trust in work relationships
  • Unclogged communication channelization
  • Making the team understand the common goal
  • Ability to watch and correct self
Learning Modules

Effectiveness of a Champion Workforce

This module deals with a few key elements of Emotional Intelligence, which if present in every member of the workforce, would make it a ‘champion’ workforce in terms of its performance, people experiences and future development. It involves aspects like.

1. What is the basis of work relationships and the most valued attribute of an effective leader. Discusses what makes a leader trustworthy and how building an environment of trust can be initiated by the leader despite all external odds.

2. What assertiveness really means; how does it link with clarity of thought and communication; how can it be used to meet individual and larger goals, and how can one learn to be assertive without being aggressive.

3. Why should managers learn to do self-disclosure; what is an appropriate self-disclosure; how can it be used to build an easy work-environment, what are its risks and how to minimize them.

4. What is sensitivity commonly misunderstood to be; how does it impact one’s communication, decisions and attitude, and help build work relationships.

Inside-Out Workouts of a People Leader

Suggests specific healthy practices that managers could make an integral part of their leading styles; some are to be practiced with oneself and others to be practiced with reportees. The aspects are.

1. What do managers conveniently refer ‘openness’ as, what kind of openness is much needed in them and why, and how to build this attribute in self.

2. What key awareness about their workforce can tremendously boost managers’ effectiveness; how can managers build this awareness and maintain its relevance.

3. An eye-opener for managers – an invisible factor that may be affecting managers’ influence, reputation and acceptance among their people; how could they find out and take control of it.

4. A practice based on the concept of Daily Leadership, which is known to have direct impact on people’s loyalty and performance. How can managers adopt this practice with care and improve quality of their daily leadership; how can this practice be made to give long-term benefits.

5. One of the responsibilities of leaders is to grow more leaders. How can leaders consciously play a role in their reportees’ growth and development, and in turn progress in their own careers; how can they develop situational intelligence in the process.

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TESTIMONIALS
  • good chance to think and write down thoughts about issues found out earlier. When you write down your thoughts its already a step putting your ideas into action. It dug deep in you, and it was interesting and more positive too.

    Markku Meranto, Finland, Project Manager, NSN – Singapore

  • There are many things I can understand more about the people and also influence them with my experience and knowledge like an elder, not a boss. After some conversations, they are now open and eager to contribute more ideas or tell what they want.

    Quang Vo-minh, Thailand, Team Lead, NSN – Thailand

  • My dealing with people and situations has been changed in the positive direction. We had fruitful, more angles of discussion. We got more solid summary end results and more importantly it is not top-down or bottom-up approach but it is team approach. It make team feel that they are part of this actions from the beginning till finalization.

    Prasert Akadejdechapanich, Philippines, Manager, NSN – Thailand

  • Constantly reminded me about my Action Goal and strategies - guided and made me think deeper on what I should do - reflection. Excellent comments from trainer like Ritu... People are more open to speak their mind..... not only resulted in the party to be more open, many times, it resulted in many positive discussions and ideas which I never thought before.

    Siong Wee Ng, Singapore, Service Product Manager, NSN – Singapore

  • Good point about the exercises was that you had to think about your action goals and strategies at least twice a week.

    Kimmo Bamberg, Finland, Technical Manager, NSN – Singapore

  • ....People are now more open to suggest ideas, myself - becoming more open to my colleagues at work.. I am more aware of a multi-culture 'play ' in the my present business environment.

    Simoun Taleon, Malaysia, Head of Operation Services, NSN – Malaysia

  • Practicing the strategy suggested by 361DM really boosted my confidence... Having had the opportunity to practice these strategies in the workplace and outside over the past few weeks, it has been a tremendous experience for me. Needless to say, I will be utilizing these strategies.

    Nee Sern Khoo, China, Manager, NSN – Malaysia

  • I'm now more mindful of how I interact with my team members. I give some thoughts to how my words and actions impact my team members. In my daily work situations I have become more proactive and look into my own actions to handle the situation and not just blaming it on external factors.

    Michael Low, Malaysia, Program Manager, NSN – Malaysia

  • Difficult for the short term, but lots of benefits in the long term and you only are going get used to it and benefit as this is from others experiences too. There is definitely a change in my thinking.

    Gerd Ernst, Germany, Project Director, NSN – Malaysia

  • It's a really surprising after go thru the PA and see that the result is completely impressing.

    Heru Widayat, Indonesia, Manager – Network Performance, NSN – Indonesia

  • In the practice period, I found many challenging activities that needed to be done, and I found that those activities are very useful for me to enhance my leadership and effectiveness.

    Heru Mohamad, Indonesia, Manager, NSN – Indonesia

  • Very good tools to keep our strategy goal on the track. Its not only focusing on the goal but also the knowhow, the process to get there.

    Erwin Novriyanto, Indonesia, Solution Sales Management, NSN – Indonesia

  • By using these strategies I can see that things are continuously improving day by day.... I can see also a big improvement on the first action goal... this strategy worked a lot.

    Andrea Gennari, Italy, Transmission Line Manager, NSN – Indonesia

  • This complete training is a very good experience to me. Most of the trainings will be useful only for the days we physically attend it, but this training has an extended version. All the Practise Assignments were really good to keep the momentum.

    Sreejith Nair, India, Team Lead, Nokia Siemens Networks – India

  • Entirely a different approach and good, effortless learning experience. Also provides enough room to project self confidence and improves systematic approach rather than emotional one based on the situation.

    Pushpanathan Devarajan, India, OSS Manager, Nokia Siemens Networks – India

  • The Practice Assignments were really interesting. One thing it made the training really accountable - so it meant that I had to constantly keep the assignment topics on my mind - The introspection really helped because it keeps me in touch with my team.

    Geetha V, India, Line Manager, Nokia Siemens Networks – India

  • Generally after these kinds of training when we go back for work there will be no time left to think or implement the learnings which you have made in the class room. On the other hand this training has given an opportunity to implement the learnings. I had also shared my experiences with others. This gives me lot of confidence now to become a people manager. Thank you so much for giving me confidence.

    Abdunassar, India, Manager – Software Development, Nokia Siemens Networks – India

  • It was quite an unusual training course I have been to. Working on PA were fun, I regret why are they no more. PA did gave me a reason to look inside me. At times PAs were eye opener. PAs did made me realise the dire need of improvement in me. ...I am not going to forget PA ever in my life.

    Hemant Rawat, India, Solution Manager, Nokia Siemens Networks – India

  • Working on PAs has been simply 'fantastic'. I have thoroughly enjoyed them & I already feel benefitted from it a great deal. I feel, the Practise Assignments fulfill the concept of 'practical' trainings very wisely and I am looking forward to keep on implementing the learnings not only in my professional life but also into my personal life.

    Sidhharth Khosla, India, Solution Manager, Nokia Siemens Networks – India

  • Working on the practice assignments helped me in solidifying my resolve to work towards a progressive positive change on the Action Goals chosen by me. These assignments helped me to understand various new dimensions and advantages in improving on the action goals. I became aware of some additional means to communicate effectively with my team members and colleagues and to understand their aspirations, attitudes and skills. Overall working on the practice assignments has shown me a path to become a more effective team leader.

    Puneet Bahl, India, Solution Manager, Nokia Siemens Networks – India

  • My self confidence has grown. ...Moreover this exercise has helped me to think and analyze the reason for failure in some of the cases. ...my manager is really excited about it and he wants me to do the same for a bigger group. ...I've learnt a lot during this exercise / process. I'm definitely a better mentor now.

    Hemanath Thokur, India, Manager – Technical, Manhattan Associates – India

  • I really had a great change. I was looking for a break through in my life and I feel that I have got that break through. All the assignments helped me in realization of one important truth that is we make our world. ..An assignment on positive anticipation caused a big change in me. On the whole the program, help me in moving towards my life time aim of helping people solve their problems. ...These small success shows that I am on my way to achieve my life time goal.

    Jaya Ramesh Venkatesan, India, Senior Analyst-Asset Management, GRO/Zenta – India

  • After implementing my strategy, ... it is helping me and my team members to arrive at a right decision, and my team members are also very happy now because I am involving them in all decision taking meetings.

    Rajeev Jha, India, Assistant Manager-Residential Servicing, GRO/Zenta – India

  • Team has started to be more open than before. There is a feeling of trust that is building as the outcomes of these meetings, are getting translated into results.

    Nitikesh Ram Singh, India, Assistant Manager-Residential Servicing, GRO/Zenta – India

  • Looking back, the last 4 weeks have been an eye opener of sorts. There have been some real good things that I have learnt & am beginning to experience the same. Self confidence has come up shooting high, there is a greater sense of urgency in me with respect to things I do. The feedback that I have been receiving from my peers, superiors & direct reportees are positive.

    Archana Pademutt Subramanya, India, Assistant Manager-Residential Servicing, GRO/Zenta – India

  • Over last 2/3 weeks, I had been practicing these key strategies. It was a great experience and had a lasting impression on my work life. ...It helped me building a better relationship with and within my team. ...Also I touched upon few people one by one in each and every Practice Assignment. They assisted me well and contributed their best efforts in practicing my Action Goals.

    Tamilarasan Paneerselvam, India, Assistant Manager-Asset Management, GRO/Zenta – India

  • Implementing my key strategies has helped me identify and improve on my developmental needs...it has assisted me tremendously to bring about personal growth and build on my interpersonal skills. My rapport with my seniors, peers and subordinates has improved as well. At the end of it I feel that all the effort put in was worth while.

    Robert Martin Mariappa, India, Assistant Manager-Asset Management, GRO/Zenta – India

  • People close to me have slowly started giving feedback about my new way of putting things. This is really good and letting me know my stand. ...I could notice the difference very clearly. Definitely, following these strategies have exposed me to a new, clear and better form of expressing thoughts.... . Every day starts for me with these two lines of strategy; surely, it is a big change for me!!!

    Amudharasan Apparsamy, India, Associate – Projects, Covansys – India

  • Post the training, I discovered about relevant and irrelevant observation. Listening to non-verbal cues is a big help. Also, a learning about consciously interacting with people that helped, will take it further.

    Janhvi A Nanavati, India, Senior Faculty, Career Launcher – India

  • As my self evaluator I am happy with the kind of progress I have made by consciously practising the strategy because it is not just talk, but I am able to implement them and see the changes. After applying both the strategies, I have also observed changes in people as they have become more open, appreciate the effort taken to change, and welcome the positive changes.

    Harpreet Kaur Soman, India, Executive-Customer Service , Career Launcher – India

  • After coming back to Pune from the live sessions of 361° minds, I am managing my multi tasking ability much better than before. And I am damn sure that my capability will improve day by day. This is one part of the training's effect.

    Debraj Dhar, India, Manager – Business Development, Career Launcher – India

  • I have been quite successful as students come to me with all their doubts and after spending time with me, they feel more relaxed and motivated to make a schedule and get started on studies. Also my team members are more happy in working with me.

    Charlton Manuel D’Costa, India, Senior Executive – Academics, Career Launcher – India

  • Certainly by practising these strategies had made huge positive impact in terms of transparency, people owning the business with self-realisation & responsibilities, ability to think decisively and work collaboratively. Self-awareness has brought lot of insight in my day-to-day activities in handing people...

    Balakrishnan G N, India, Area Business Manager, Astra Zeneca – India

  • By practicing these strategies situations have changed drastically.....my entire team is on high spirits and fully charged for future assignments of day to day life. It was good eye opening and learning module, to improve our interpersonnel and relations with our colleagues.

    Alok Tandon, India, Area Business Manager, Astra Zeneca – India